Chelsea is a busy area in London, which means that as a driver of PCO cars, you are always driving people back and forth through the city.
As a PCO driver, you need to make the summer travel fun and comfortable for your customers. This includes giving them a verbal tour of the city and making them feel at home while they are travelling.
Take Care of Your Customers in the Heat
Summers can be a bit tough for people in London. Make sure that you are properly hydrated wherever you go, as your driving efficiency is directly based on your physical and mental alertness.
But make sure that you are also keeping spare bottles of water for your customers. If a passenger finds the weather too hot, you can offer them some refreshments, and they will surely reward you with a five-star rating on your ridesharing app.
Answer Their Questions
Tourists in Chelsea are very excited about their travels. If your passenger is asking you questions about the new places in town or attractions they must visit, do answer them enthusiastically. Being a grumpy driver will get you nowhere. You need to match their energy and make sure that you are giving them a verbal tour wherever you go.
Tell Them about the New Routes You Are Taking
Tourists can sometimes be a bit nervous about their new travel destinations. When you are facing traffic congestion in the city and want to take an alternative route, ensure that you tell them about the new routes so that they are at ease. If your passengers are demanding to know why you have deviated from the original route, instead of refusing to answer them, show them on the navigation app how the path you have chosen will take them safely and more quickly to their destination.
Offer Them Personalized Recommendations
Many excited tourist passengers are looking up to you not just as a PCO driver but as their guide too. So take this chance to share your love of the city by offering them recommendations of your favourite eateries, shopping streets, your favourite bookstore, or other attractions in the city. In this way, you are not just being a good driver but a good host for them in a new city.
Provide Them with an Exceptional Service
When you are driving with tourist passengers, it is your responsibility to travel with care. You need to strictly follow all traffic rules and ensure that they are sitting comfortably in your car.
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